Additional and Detailed Evaluation Results

This appendix presents additional and more detailed results gathered during the evaluation (see Chapter 8).

Details of the Users Satisfaction Results

This section presents six tables with the details on user satisfaction metrics, gathered with the questionnaires during the evaluation. Table D.1 presents comparison of opinions of JeromeDL and DSpace users on various features implemented by both digital libraries. Since these tables deliver only more detailed view on results presented in Chapter 8 we do not describe them in details.

Table D.1: Tasks-based User Satisfaction Metrics
Evaluation task ease of understanding ease of execution intuitive- ness σ P
JeromeDL register 27.46 ( σ=25.01) 25.08 ( σ=22.47) 17.54 ( σ=24.42) 23.95  
DSpace register 32.69 ( σ=18.76) 29.77 ( σ=20.71) 22.31 ( σ=24.71) 28.89  
Δregistering
σ
-16.00% -15.76% -21.38% -17.12% 0.555
JeromeDL adv.search 33.15 ( σ=19.29) 15.46 ( σ=29.53) 11.15 ( σ=28.99) 21.81  
DSpace adv.search 32.62 ( σ=17.44) 17.46 ( σ=28.37) 13.69 ( σ=33.02) 22.88  
Δadv.search
σ
1.65% -11.45% -18.54% -4.66% 0.980
JeromeDL search 24.38 ( σ=24.65) 19.23 ( σ=23.54) 16.46 ( σ=23.91) 20.65  
DSpace search 31.08 ( σ=19.03) 21.08 ( σ=24.16) 13.85 ( σ=29.39) 23.3  
Δsearch
σ
-21.53% -8.76% 18.89% -11.37% 0.837
JeromeDL bookmark 32.00 ( σ=20.23) 20.46 ( σ=19.82) 20.31 ( σ=28.04) 25.36  
DSpace bookmark 19.85 ( σ=20.8) -3.08 ( σ=34.79) -7.23 ( σ=32.74) 5.56  
Δbookmarking
σ
61.24% -765.00% -380.85% 356.13% 0.029
JeromeDL task 1 24.38 ( σ=19.76) 10.77 ( σ=31.18) 7.15 ( σ=28.83) 15.57  
DSpace task 1 28.62 ( σ=24.43) 17.08 ( σ=22.74) 17.85 ( σ=20.55) 22.24  
Δtask.1
σ
-14.78% -36.94% -59.91% -29.99% 0.228

Table D.2: Tasks-based User Satisfaction Metrics (cont.)
Evaluation task ease ease intuitiveness σ  
  of understanding of execution     P
JeromeDL task 2 34.85 ( σ=16.55) 24.77 ( σ=22.54) 25.08 ( σ=21.85) 29.18  
DSpace task 2 11.00 ( σ=33.88) 1.00 ( σ=36.2) 3.00 ( σ=26.24) 5.86  
Δtask.2
σ
216.78% 2,376.92% 735.90% 398.12% 0.029
JeromeDL task 3 34.00 ( σ=19.08) 25.23 ( σ=22.9) 23.08 ( σ=22.01) 28.37  
DSpace task 3 10.38 ( σ=22.78) 18.15 ( σ=23.83) 11.46 ( σ=23.79) 12.91  
Δtask.3
σ
227.41% 38.98% 101.34% 119.74% 0.040

Table D.3 presents details of users satisfaction related to search and browsing mechanisms implemented by JeromeDL and DSpace systems.

Table D.3: Search-related Satisfaction
search task ease of use simplicity intuitiveness interestingness attractiveness usefulness
JeromeDL (1) 17.85 σ=22.06 17.46 σ=21.21 11.69 σ=20.1 17.31 σ=23.86 14.23 σ=21.89 20.77 σ=26.19
DSpace (1) 28.85 σ=19.81 16.15 σ=20.32 15.85 σ=18.52 -6.31 σ=17.61 -11.46 σ=20.18 9.38 σ=17.97
Δtask.1
σ [%]
-38.13% 8.10% -26.21% -374.39% -224.16% 121.31%
JeromeDL (2) 27.46 σ=19.58 21.77 σ=18.22 20.08 σ=21.5 17.92 σ=17.34 14.54 σ=21.08 21.77 σ=22.92
DSpace (2) 10.08 σ=28.01 6.38 σ=28.22 -0.85 σ=23.6 -14.08 σ=17.1 -16.92 σ=17.07 4.08 σ=24.62
Δtask.2
σ [%]
172.52% 240.96% -2,472.73% -227.32% -185.91% 433.96%
JeromeDL (3) 28.62 σ=15.71 23.46 σ=19.77 15.31 σ=21.44 22.38 σ=22.61 14.46 σ=23.13 24.00 σ=20.47
DSpace (3) 23.69 σ=25.75 15.85 σ=24.67 9.00 σ=25.64 -10.46 σ=17.75 -11.46 σ=17.9 4.62 σ=21.94
Δtask.3
σ [%]
20.78% 48.06% 70.09% -313.97% -226.17% 420.00%
           

Table D.4 compare satisfaction of JeromeDL related to semantic, social and recommendation features offered by the system.

Table D.4: Satisfaction Metrics for the Enhanced Features
Feature ease of use simplicity intuitiveness interestingness attractiveness usefulness σ
NLQ 7.85 σ=33.25 11.08 σ=26.54 8.69 σ=29.19 24.92 σ=27.26 12.31 σ=27.6 5.77 σ=27.6 9.8
TTM 4.54 σ=24.48 9.38 σ=20.75 0.62 σ=23.36 12.54 σ=19.51 3.85 σ=20.76 1.92 σ=24.23 4.65
Exhibit 9.38 σ=26.02 12.92 σ=17.38 5.23 σ=23.13 8.77 σ=21.7 10.08 σ=15.72 12.38 σ=22.55 10.04
MBB -6.38 σ=16.73 -2.85 σ=9.52 -3.23 σ=20.24 15.15 σ=20.16 13.54 σ=16.25 12.08 σ=16.29 2.8
SSCF 18.77 σ=28.69 16.31 σ=20.03 17.38 σ=22.13 19.54 σ=17.73 14.54 σ=19.46 18.46 σ=19.34 17.76
Collaborative Browse 6.92 σ=23.35 10.31 σ=14.11 10.23 σ=10.58 15.15 σ=17.38 8.77 σ=18.04 12.54 σ=15.81 10.28
Blog 14.92 σ=13.78 13.31 σ=12.65 13.00 σ=16.57 10.69 σ=14.07 9.77 σ=16.16 14.46 σ=18.39 13.44
Ranking 14.69 σ=23.16 13.85 σ=20.38 10.69 σ=21.46 8.46 σ=12.38 7.23 σ=14.17 13.62 σ=15.84 12.47
Recommend (Resource) 18.54 σ=21.77 21.77 σ=15.3 18.85 σ=19.74 20.08 σ=17.28 13.08 σ=18.45 20.62 σ=15.64 19.32
Recommend (SSCF) 20.85 σ=19.54 16.31 σ=21.43 10.23 σ=19.22 15.00 σ=18.56 10.92 σ=20.82 16.15 σ=17.26 15.83

Table D.5 compares users overall satisfaction measured before and after the evaluation.

Table D.5: Comparison between Overall Impression Before and After Using the Library
  ease of use simplicity intuitiveness interestingness attractiveness usefulness  
JeromeDL pre 13.46 ( σ=23.8) 8.54 ( σ=19.03) 8.15 ( σ=21.83) 11.54 ( σ=19.8) 14.54 ( σ=21.52) 24.15 ( σ=17.19)  
JeromeDL post 18.38 ( σ=22.52) 14.38 ( σ=18.28) 6.62 ( σ=24.71) 24.00 ( σ=18.77) 14.85 ( σ=21.38) 22.62 ( σ=19.87)  
DSpace pre 11.92 ( σ=24.36) 7.54 ( σ=18.43) 5.15 ( σ=22.02) -11.46 ( σ=22.73) -8.38 ( σ=24.26) 4.00 ( σ=19.7)  
DSpace post 16.69 ( σ=23.51) 5.92 ( σ=21.5) 6.77 ( σ=26.21) -12.85 ( σ=26.57) -14.85 ( σ=24.06) 9.92 ( σ=24.2)  
Δpre
σ [%]
12.90 13.27 58.21 200.67 273.39 503.85  
Δpost
σ [%]
10.14 142.86 -2.27 286.83 200.00 127.91  
             

Table D.6 compares overall satisfaction of JeromeDL users from using semantic and social features.

Table: General Satisfaction ( σ) of Semantic and Social Features
Enhancement type ease of use ease of understanding ease of execution simplicity intuitiveness
Semantic 4.54 σ=21.61 2.85 σ=21.38 4.46 σ=24.81 5.85 σ=17.58 1.08 σ=22.27
Social 25.62 σ=16.01 23.92 σ=12.61 15.23 σ=19.46 10.31 σ=19.73 11.46 σ=24.21
Enhancement type interestingness attractiveness usefulness σ  
Semantic 25.38 σ=18.18 12.77 σ=21.99 21.31 σ=25.21 8.65  
Social 26.77 σ=19.36 22.85 σ=23.45 29.77 σ=17.05 21.27  

Finally, Table D.7 compares satisfaction of JeromeDL and DSpace users during the memory task.

Table D.7: Task-based Satisfaction for the Memory Task
  ease of understanding ease of execution intuitiveness σ
JeromeDL 29.11 ( σ=18.95) 2.00 ( σ=27.11) 21.11 ( σ=16.13) 19.08
DSpace 10.89 ( σ=23.90) -17.22 ( σ=30.89) -1.00 ( σ=24.90) -0.54
σ 167.35% 111.61% 2,211.11% 3,635.37%

Users Opinion on Particular Search and Browsing Features

After the evaluation we have asked JeromeDL users to select up to three (3) features which they liked, did not liked, found useful, and found useless (see Fig. D.1).

Most of the JeromeDL users liked the simple search and bookmarking feature; only a few less liked SSCF (collaborative filtering), natural language queries (NLQ), TTM, and resource recommendations. Other features were not so highly rated, and some of them, e.g., Exhibit and MBB, were actually disliked by many participants. Surprisingly equally many participants did not like NLQ, TTM, and advanced search. This can be caused by the complexity of the latter two, and limited set of queries supported by NLQ during the evaluation (only those that come with the default JeromeDL distribution).

Figure D.1: Average Number of References




From the perspective of usability of features implemented in JeromeDL, the search and bookmarking (including SSCF) were the most favorable. TTM, MBB, NLQ, and Exhibit were found pretty useless. In our opinion, it was mainly caused by the complexity of these solutions compared to the tasks users were asked to perform, i.e., answer three questions.